DALLAS, Texas (January 30, 2018) – Today, Nationstar Mortgage LLC (NYSE: NSM) (“Nationstar” or the “Company”) issued the following statement concerning a settlement with the Massachusetts Office of Attorney General regarding legacy processes for loan modifications specific to certain Massachusetts customers. The settlement includes a payment of $500,000 to the Commonwealth of Massachusetts.
“We are committed to keeping the dream of homeownership alive, and we apologize to our customers in Massachusetts,” said Jay Bray, Chairman and CEO of Nationstar. “While we’re proud of our long track record of helping customers stay in their homes, we know we are not perfect. Over the last few years we have made strategic investments to bolster our team and improve our processes, and we’re glad to have this issue resolved as we continue on our journey to reinvent the mortgage experience.”
Nationstar has a history of finding solutions to keep Americans in their homes dating back to the financial crisis, and our focus remains on transforming our culture to become a more customer-centric company.
About Nationstar Mortgage Holdings Inc.
Based in Dallas, Texas, Nationstar Mortgage Holdings Inc. (NYSE: NSM) provides quality servicing, origination and transaction based services related principally to single-family residences throughout the United States. Please visit www.nationstarholdings.com for the latest news and information about Nationstar.