As a company, we believe in putting people first.
We believe that a happy team leads to happy customers, and that is good for everyone. Here are just a few of the ways we are evolving, growing and becoming the best workplace that we can be.
“Our team members are our most valuable asset, and providing a positive, trusting and engaging culture for our team is a top priority for the company. As we’ve worked to enhance our culture, I’m beyond thrilled to see our team members embrace our core values, recognize one another, celebrate our diverse backgrounds, and express excitement for the benefits we’ve rolled out to give them a better experience.”
— Jay Bray, Chairman & CEO of Mr. Cooper Group
Our Core Values
As Challengers of Convention:
- We find a better way.
- We believe it’s more than just a job.
- We get it done.
As Champions for Our Customers:
- We deliver radical service.
- We know when customers win, we win.
- We keep our promises.
As Cheerleaders for Our Team:
- We celebrate successes.
- We enjoy the journey.
- We’re better working together.
Benefits & Perks
Volunteer Time Off
We love to give back to our communities and want to make sure team members are able to set aside time each year dedicated to philanthropy. That’s why each team member gets eight hours of additional paid time off reserved solely for volunteering.
Home Loan Program
We want to help our team members achieve their dream of homeownership, so we’ve made it easy for them to utilize our Mr. Cooper services to go through the home loan process themselves (with additional perks along the way, including down payment assistance).
These celebrations take place across all locations and serve as an opportunity to recognize and thank our teams for their hard work. So far, parties have ranged from “birthday parties” for Mr. Cooper to a visit from the snow cone truck on a hot summer day.
Diversity & Inclusion
Mr. Cooper is committed to driving an inclusive workplace for the benefit of our team members, our customers, and the communities where we live and work.We foster an environment that embraces diverse talents, celebrates unique perspectives and empowers team members to reach their fullest potential as Cheerleaders, Challengers and Champions.
We create a culture of respect, trust and belonging, where we listen, learn, and grow together to drive our success in the marketplace. Our similarities outweigh our differences, and our differences make us stronger as a team. Find out how Mr. Cooper inspires human progress through diversity, equity, and inclusion.