Mr. Cooper Secures Customer Service Awards

Mr. Cooper Secures Customer Service Awards

Left to Right: Mr. Cooper team members Elisa Rios, Jessica Forsman and Chandra Hawley are recognized on stage at the SQM Industry Award ceremony. In May, Mr. Cooper brought home the Customer Experience Best Practices Award for Agent Support and the Call Center World...
Mr. Cooper Group CIO Talks AI with HousingWire

Mr. Cooper Group CIO Talks AI with HousingWire

Mr. Cooper Group’s executive vice president and chief information officer, Sridhar Sharma, sat down for an interview with HousingWire Editor-in-Chief, Sarah Wheeler. The two chatted about the various ways Mr. Cooper Group utilizes artificial intelligence and machine...